Work highlights

I've been grateful to work for service industries I'm passionate about. This brings fun, complex challenges where I've worked on large design initiatives in IA, enterprise web apps, design systems and more.

Ticketmaster

Design Manager & Designer

Lead the platform design efforts to unify the user experience of Ticketmaster’s enterprise tooling TM1.
Redefining the IA and navigation for the enterprise product, working horizontally across teams to streamline workflows.
Manage a team across UK and USA and support their development by introducing health check-ins and inclusive and safe regular design reviews.

OpenTable

Design Manager

Led the design team for the core restaurant enterprise vertical. Provided direction across 5 global teams that focus on streamlining restaurant operations and managing in-service payments.
Recruited and managed the talented enterprise design team across America and Australia
Matured the design craft by instilling processes including ‘OpenTable’s Product Development Process’ that guided design, engineering and product to engage with the entire UX lifecycle.

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Therapy For Designers

Co-Founder & Facilitator

Co-founded the program with 2 fellow design managers when we saw a gap in designers sharing challenges and growing in soft skills
Hosted monthly sessions at OpenTable and Canva
Grew the online community to 240 designers in Melbourne and Sydney
Planning to expand in Berlin and London